April 20-22

Explore the latest trends in online commerce, payments and marketing at Digital River's Globalocity conference for industry experts.
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Discover

Choose from 25 education sessions to get the insights and strategies you need to accelerate your online sales around the world.
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Innovate

Get inspired by the keynotes and gain knowledge about cutting-edge technologies to transform and evolve your business.

Connect

Network with a community of industry experts – people who are in the business of growing online sales for some of the world's biggest brands.

Why Attend Digital River's Globalocity Conference? Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about industry trends, and learn about best practices and new innovations for fast tracking your online business on a global scale.

At this three-day conference, you will:

  • Strategize and network with industry trendsetters from around the world who have hands-on expertise running online businesses and shaping the future of commerce.
  • Access industry data and real-world case studies to benchmark your online results against the best in the business.
  • Learn how to maximize customer relationships and accelerate revenue based on proven commerce, payments and marketing best practices.
  • Define actionable plans to take your online experience to the next level and ensure that your customers keep coming back to buy more – and more often.

If you are a digital commerce, payments or marketing leader interested in optimizing and growing your online business, then Globalocity is the place for you!

 


 

Register for Globalocity Globalocity is your invitation to join a community of global experts – people who are in the business of growing online businesses for some of the world’s biggest brands. Registration includes access to all keynote presentations, networking activities, social events, education sessions and meals provided during the conference. Hotel and travel fees are not included in the price of registration. Globalocity is open to Digital River’s clients, partners and special guests.

General Registration

Early Bird Rate
US $495 (available through 03/01)
Full Price
US $995

Education Sessions

Choose from 25 education sessions. Test your ideas, share best practices, and discuss the latest trends and technologies in commerce, payments and marketing. Gain strategies to create compelling global online buying experiences that build customer loyalty.

Commerce Trends

  • The Future of Ecommerce
  • New Trends in User Experience
  • Subscriptions and Renewals Optimization
  • Commerce of Things
  • Breaking Through Walled Gardens

Payment Opportunities

  • A Booming Market in Brazil
  • Manage Commerce Risk
  • Offer the Right Localized Payment Mix
  • Increase Conversions with Fraud Management
  • The Evolving World of Ecommerce Financing

Marketing Strategies

  • Insights on Digital Marketing Attribution
  • Conversion Optimization Strategies
  • Analytics: Unlocking Lifetime Value and Demographics Insights
  • Global Customer Acquisition
  • Improve the Consumer Experience

Global Expansion

  • An Introduction to Global Expansion
  • Unravel the Challenges of Doing Business in Latin America
  • Explore Europe Country by Country: Creating an Expansion Plan
  • Looking East: Breaking Down Barriers to Online Growth
  • Taking the Complexity Out of Cross-Border Commerce

Information Advantage

  • Powerful Performance Metrics to Maximize Shopper Experience
  • Direct to Consumer: Strategies to Reduce Channel Conflict
  • Reseller Partner Channel Insights
  • Marketing Insights and Benchmarks
  • Site Optimization Insights

Digital River University Registration

Full Price
US $495

Training Sessions

Attend training courses to learn everything you need to know about Digital River’s enterprise commerce platform. Discover features designed to improve your customer experience and streamline your operations. Select from training sessions tailored to your knowledge level and business needs.

Global Commerce Training

  • Global Commerce Platform Overview
  • Command Console
  • Product Information Management
  • Storefront Web Content Management
  • Offers and Promotions Management
  • Q&A with Product Specialists

Special Features Training

  • Subscriptions
  • Features for Holiday
  • Breakout Sessions with Subject Matter Experts

API Integration Training

  • Leveraging APIs to Unlock Revenue Growth
  • Optimizing your API Implementation
  • Q&A with Integration Specialists

Globalocity Schedule Never before has the phrase “knowledge is power” been more important to your commerce success. Globalocity’s conference program is designed to give you the insights and strategies you need to develop a successful online business, grow your global sales and build lasting customer relationships.

Wednesday 20th
Thursday 21st
Friday 22nd
8:00 a.m. - 9:00 a.m.
Digital River University
8:00 a.m. - 9:00 a.m. Global Commerce Platform Overview
New to Digital River’s Global Commerce platform? Discover the structure and core components of Global Commerce, and learn to successfully create and manage a best-in-class storefront for your shoppers. Topics: Global Commerce architecture, structure of Global Commerce core data components
Sara Martens & Curt Baisden, Digital River Global Commerce Training
9:00 a.m. - 12:00 p.m.
Digital River University
9:00 a.m. - 10:30 a.m. Command Console
Review the backend capabilities of Global Commerce and learn how to use its features to create a successful ecommerce experience. Topics: Command console homepage overview, communication section, store management tools
Sara Martens & Curt Baisden, Digital River Global Commerce Training
10:30 a.m. - 12:00 p.m. Product Information Management
Shoppers expect flexible, easy-to-use ecommerce sites. This session provides an overview of the tools you need to gain complete control over products, catalogs, content and pricing on Digital River’s Global Commerce platform. Topics: Product setup, management
Sara Martens & Curt Baisden, Digital River Global Commerce Training
9:00 a.m. - 12:00 p.m. Subscriptions
Subscriptions rely on renewals to maximize shopper lifetime value. The Global Commerce platform subscription solutions provide the critical infrastructure and flexibility necessary to support and scale this recurring revenue stream. Attend this hands-on training session led by product experts to create, manage and optimize subscription products and settings on your store. Topics: Overview of Digital River supported subscription solutions (standard, metered and flexible terms), their value proposition and how to implement them on your stores
Amy Fine & Sam Morris, Digital River Special Features Training
9:00 a.m. - 12:00 p.m. Leveraging APIs to Unlock Revenue Growth
Wondering how to best leverage APIs to expedite speed to revenue and maximize the reach of your brand? This interactive session will review strategies for using Digital River Connect APIs. Topics: API overview, channel monetization, Internet of Things
Josh Ullom & Dan Charbonneau, Digital River API Integration Training
12:00 p.m. - 1:00 p.m.
Lunch
1:00 p.m. - 4:00 p.m.
Digital River University
1:00 p.m. - 2:30 p.m. Storefront Web Content Management
In this interactive session, learn how to create a dynamic look and feel for your storefront with Global Commerce tools that customize pages, promotional items, themes and links. Topics: Store builder, storefront text editing, device detection and response, widgets, SEO, localization, geolocation
Laura Mays & Curt Baisden, Digital River Global Commerce Training
2:30 p.m. - 4:00 p.m. Offers and Promotions Management
Merchandising programs convert browsers into buyers and create stronger connections with shoppers - ultimately increasing your company’s value proposition and marketplace. Attend this interactive session to learn about the Global Commerce tools you can use to engage your customers in relevant, dynamic personalized online shopping experiences. Topics: Offer setup and programs, email, site optimization A/B testing, custom bundles, site configuration settings, in-site search, marketing reporting dashboard
Laura Mays & Curt Baisden, Digital River Global Commerce Training
1:00 p.m. - 4:00 p.m. Features for Holiday
Tap into new holiday revenues with Private Stores and Managed Inventory features on Digital River’s Global Commerce platform. These features empower you to create unique customer experiences by defining the products and pricing you want to make available at certain times to specific sets of shoppers. Topics: Product setup, theme, landing page creation
Amy Fine & Sara Martens, Digital River Special Features Training
1:00 p.m. - 4:00 p.m. Optimizing your API Implementation
Consumer facing implementations of APIs can range from simple to extremely complex. During this interactive session, you will learn techniques for using our APIs to optimize shopper experiences. Topics: Implementation best practices, media type overview, optimization techniques, experience driven APIs
Josh Ullom & Dan Charbonneau, Digital River API Integration Training
4:00 p.m. - 5:00 p.m.
Digital River University
4:00 p.m. - 5:00 p.m. Q&A with Product Specialists
Spend quality time with our Global Commerce experts. This Q&A session provides you an opportunity to meet with product specialists and receive hands-on training on the Global Commerce platform.
Sara Martens, Laura Mays & Curt Baisden, Digital River Global Commerce Training
4:00 p.m. - 5:00 p.m. Breakout Sessions with Subject Matter Experts
Working on specific features for your storefront? This interactive session provides you one-on-one access to Global Commerce subject matter experts who can answer your task-specific questions and provide hands-on assistance.
Amy Fine & Sam Morris, Digital River Special Features Training
4:00 p.m. - 5:00 p.m. Q&A with Integration Specialists
Work with system integration specialists to create and integrate APIs and optimize your store.
Josh Ullom & Dan Charbonneau, Digital River API Integration Training
6:00 p.m. - 9:00 p.m.
Welcome Reception for All Conference Attendees
6:00 a.m. - 7:00 a.m.
Morning Fitness Program
7:00 a.m. - 8:00 a.m.
Breakfast
8:00 a.m. - 10:25 a.m.
General Session
8:00 a.m. - 8:15 a.m. Conference Welcome
David Dobson, CEO, Digital River General Session
8:15 a.m. - 9:00 a.m. Opening Keynote
David Dobson, CEO, Digital River
9:00 a.m. - 10:25 a.m. Revitalize at the Digital Spring: Executive Talks that Inspire
Join top commerce executives for a series of short, “TED Talk” style presentations where they reveal their insights into the current state of online commerce and how their businesses are innovating to stay ahead of the curve. Find out how they’re challenging conventional wisdom, reinventing familiar tactics—and boldly leading the world’s leading brands in exciting new directions.
Eric Cox, Adobe; Kevin Hagwell, Microsoft; Ajit Sividasan, Lenovo
10:25 a.m. - 10:45 a.m.
Break
10:25 a.m. - 1:30 p.m.
Network Lounge
10:45 a.m. - 11:25 a.m.
Educational Breakout Sessions
10:45 a.m. - 11:25 a.m. The Future of Ecommerce
What's in store for the future of digital commerce? Will it be shaped by an evolution or revolution? As past innovators have shown us, the future’s genius might be in rewriting the rules rather than inventing a brand-new platform or product. This session will cover the latest in online commerce trends, technologies and solutions. Topics will include multichannel retail and the “Internet of Things,” social commerce, and digital in-store experiences. Explore how you can move beyond traditional online shopping processes and destinations, and think about new innovative ways for you to manage your channels and for your customers to buy and experience your products.
James Gagliardi, Digital River; Martin Gill, Forrester Commerce Trends
10:45 a.m. - 11:25 a.m. A Booming Market in Brazil
Brazil has quickly become the largest ecommerce and mobile market in Latin America and the fourth largest payment card market in the world, with the highest card penetration of any country in Latin America. Analysts forecast that this country will reach $25.6 billion in online sales by 2017, presenting companies with a significant opportunity to attract a new set of shoppers and grow online revenue. As enticing as the ecommerce opportunity is in Brazil, there are some significant barriers to entry. This session will explore how to enable online business in this important market.
Jon Ebert, Digital River; Wade Pylka, Ebanx; Monica De Sousa, FirstData Payment Opportunities
10:45 a.m. - 11:25 a.m. Insights on Digital Marketing Attribution
In today’s data-driven economy, algorithmic attribution is fast becoming a must-have for brands with large and varied marketing budgets. During this session, we'll remove the mystery of various attribution methodologies, and explore how to leverage this data to optimize your media spend across online and offline marketing channels.
Eric Lanser, Digital River Marketing Strategies
10:45 a.m. - 11:25 a.m. An Introduction to Global Expansion
Taking an online business into new geographies is a significant investment. In this session, explore the strategies unique to each part of a “Crawl, Walk, Run” phased approach for going global. We’ll look at the benefits and risks of each phase from a commerce, payments and marketing perspective, as well as provide an introduction to supply chain and fulfillment management.
Howard West, Digital River; Jonas Forsberg, Jabra Global Expansion
10:45 a.m. - 11:25 a.m. Powerful Performance Metrics to Maximize Shopper Experience
Real User Monitoring (RUM) data connects all business functions to provide a unified view across user experiences with valuable insights into the quality of customer engagements. Take a critical look at the data behind your branded site and ecommerce experience. Does the data say that they align in the form of a unified experience and cohesive end-to-end customer journey? How fast is your site loading and do certain pages load faster than others? Are there coding errors? What are the differences in shopper activity from country to country and city to city? This session will reflect on these questions and offer a deep understanding of the shopper’s point of view as well as common bottle necks to a great user experience.
Pete Olson, Digital River Information Advantage
11:35 a.m. - 12:15 p.m.
Educational Breakout Sessions
11:35 a.m. - 12:15 p.m. New Trends in User Experience
Don’t let your organizational structure and operational model get in the way of delivering a great experience. Create synergy between your customer experience (CX) and user experience (UX) strategies, while supporting your brand and your ecommerce goals. Attend this session for an interactive discussion guided by real-world ecommerce examples to understand the tools needed to drive productive conversations for your business.
Rita Khan & Krystle Christensen, Digital River Commerce Trends
11:35 a.m. - 12:15 p.m. Manage Commerce Risk
Running a global online business while delivering an acceptable total cost of ownership is a challenging and complex undertaking. To sell your products in countries around the world, you need to deal with a host of global compliance challenges from regional tax collection and remittance requirements to fraud prevention and order fulfillment. The success of your business relies on a solid foundation of ecommerce applications, processes and technologies – collectively a commerce business infrastructure – to securely and successfully process order information, transact payments and deliver products to your customers. Attend this session to learn about current trends and strategies for managing, mitigating and minimizing your global commerce risk.
Dyann Bradbury, Digital River; Mike Welsch, Microsoft Payment Opportunities
11:35 a.m. - 12:15 p.m. Conversion Optimization Strategies
Onsite conversion optimization is a frequently overlooked and under-funded initiative. In this analytics-focused session, join Digital River’s MarketForce Site Optimization team to explore a variety of marketing strategies: multivariate testing, dynamic personalization, online chat, customer service, and other user experience and exit intent tactics. You’ll walk away with the insights you need to justify a change in your on-site optimization funding.
Brad LaRock, Digital River; Michael Butler, VMware Marketing Strategies
11:35 a.m. - 12:15 p.m. Unravel the Challenges of Doing Business in Latin America
Latin America is a critical region for expanding global business models, as it continues to be one of the fastest growing online regions in the world. During this session, you will explore the importance of strategic partnerships, like Ebanx, to ease market entry. You'll also learn how to navigate consumer purchasing behaviors and restrictive policies to cash in on the growth opportunities in this region.
Howard West, Digital River Global Expansion
11:35 a.m. - 12:15 p.m. Direct to Consumer: Strategies to Reduce Channel Conflict
An increasing number of brands are moving online to sell direct to customers, ultimately to provide a more optimal, controlled brand experience – an experience that provides more product selections, competitive pricing, better services and greater convenience. If done right, going direct will drive incremental sales without creating conflict with your channel partners. This session will review strategic choices and best practices for selling direct and managing your channel.
Alex Becker & Luke Frandrup, Digital River Information Advantage
12:15 p.m. - 1:30 p.m.
Lunch
1:30 p.m. - 2:45 p.m.
General Session
1:30 p.m. - 2:00 p.m. Award Presentation
General Session 2
2:00 p.m. - 2:45 p.m. Customer Panel: Winning the Consumer Custody Battle: A Client Panel
Internet giants (like Amazon) are muscling their way between brands and consumers, retailers and customers. Join a panel of commerce executives and get first-hand advice on best practices for building direct-to-consumer programs that strengthen your customer relationships, improve channel management, and increase your margins and profits.
Martin Gill, Forrester (moderator); Jeremiah Andrick, Logitech; Jonas Forsberg, Jabra; Judah Zeigler, Samsung
2:45 p.m. - 3:55 p.m.
Network Lounge
2:55 p.m. - 3:35 p.m.
Educational Breakout Sessions
2:55 p.m. - 3:35 a.m. Subscriptions and Renewals Optimization
Subscriptions continue to grow in popularity, cultivating customer loyalty and offering greater opportunity for a regular and predictable revenue stream through order renewals. However, in the world of data breaches, managing a subscription business has become more challenging than ever. Attend this session to learn current best practices for effectively managing your global subscription and renewal business.
Mike Chuma, Digital River; Suhil Srinivas, LinkedIn Commerce Trends
2:55 p.m. - 3:35 p.m. Offer the Right Localized Payment Mix
A successful digital commerce transaction is dependent on many factors—but in the end, it all comes down to whether the customer is able to pay. Even with top-notch store design and flawless functionality, shoppers will abandon their carts when they can't pay using their preferred payment method. Grounded in key insights and analytics, this session will explore how the right global payments strategy and localized payment mix can be a key revenue driver for your business.
Tony Crosbie, Digital River Payments Opportunities
2:55 p.m. - 3:35 p.m. Analytics: Unlocking Lifetime Value and Demographics Insights
Knowing how to invest in new customer acquisition requires an understanding not just of the value of that customer’s initial purchase, but their value over the life of their relationship with your brand. Learn how Digital River’s MarketForce team uses statistical modelling to develop lifetime value analyses of various customer segments, including impact of discounting strategies, trials and trial conversion methods, and product upselling. We’ll show you how we’re augmenting customer data with demographic overlays to provide a more detailed view of the customer, unlocking personalized marketing opportunity.
Jacob Goudey, Digital River Marketing Strategies
2:55 p.m. - 3:35 p.m. Explore Europe Country by Country: Creating an Expansion Plan
“Any card, any country, any terminal” was the premise of the Single Euro Payments Area (SEPA) initiative that began in 2002. The goal of SEPA was to establish a single market for electronic payments in Europe. With the help of SEPA over the past decade, the online shopping market in Europe has grown substantially and offers some of the most exciting opportunities for expansion. This session will explore on a country-by-country basis the market potential and key strategies for success in EMEA.
Marco Vergani, Digital River Global Expansion
2:55 p.m. - 3:35 p.m. Reseller Partner Channel Insights
Find out how companies are extending their online commerce programs and growing revenue through their resellers. During this session, we will explore how companies view the value proposition of their reseller channel, and how future business models and investments play into their expansion plans. Learn how to create a successful and profitable commerce partner channel by incentivizing, measuring and engaging with your resellers.
Mike French, Digital River Information Advantage
3:35 p.m. - 3:55 p.m.
Break
3:55 p.m. - 5:05 p.m.
General Session
3:55 p.m. - 4:00 p.m. Evening Open
General Session 3
4:00 p.m. - 4:40 p.m. Digital River Global Insights Report
To be announced
4:40 p.m. - 5:05 p.m. Award Presentation
5:30 p.m. - 10:00 p.m.
Networking Event
6:00 a.m. - 7:00 a.m.
Morning Fitness Program
7:00 a.m. - 8:00 a.m.
Breakfast
8:00 a.m. - 10:10 a.m.
General Session
8:00 a.m. - 8:10 a.m. Day Two Welcome and Opening
Tom Peterson, EVP and GM - Commerce, Digital River General Session 4
8:10 a.m. - 8:55 a.m. A Technologist's View: The Impact of Always-On Technology
Ted Cahall, EVP and COO, Digital River
8:55 a.m. - 9:15 a.m. Award Presentation
9:15 a.m. - 10:10 a.m. Customer Panel: Monetization Strategies and New Business Models
A growing number of online merchants are experimenting with a variety of business models to drive sales and profits. From downloading, live streaming, in-app and in-transaction product purchasing, to freemiums, subscriptions and pay-as-you-go models, discover new strategies for monetizing and evolving your product offerings in the era of the Internet of Things.
David Woolenberg, Digital River (moderator); Josef Hos, Avast; additional panelists to be announced
10:10 a.m. - 10:30 a.m.
Break
10:10 a.m. - 12:00 p.m.
Network Lounge
10:30 a.m. - 11:10 a.m.
Educational Breakout Sessions
10:30 a.m. - 11:10 a.m. Commerce of Things
Creating a tailored, adaptive and sometimes predictive digital customer experience is the hallmark of a “Commerce of Things” buying experience. As consumers’ lives become more mobile by the second, they are demanding access to even more at their fingertips. Consumers value efficiency and want their favorite brands and retailers to know them and make suggestions to inspire purchases. Attend this session to gain a deeper understanding of contextual commerce and learn how to adapt your business model to a marketplace evolving around the Commerce of Things.
Jason Nyhus & James Gagliardi, Digital River; Jeremiah Andrick, Logitech Commerce Trends
10:30 a.m. - 11:10 a.m. Increase Conversions with Fraud Management
While a variety of fraud management methods have proven successful, we continue to find new ways to protect online transactions across the globe. Leveraging local expertise and configuring sophisticated risk management tools is imperative to protecting not only your customers and payment transactions, but also your brand reputation. This session will explore solutions for mitigating fraud and driving greater sales conversions for your online business.
Dyann Bradbury, Digital River; John Caruthers, FBI Payment Opportunities
10:30 a.m. - 11:10 a.m. Global Customer Acquisition
Today's consumers expect you to know them, understand them, and deliver what they want, where, when and how they want it. Discover new and exciting ways to market and sell to the always connected consumer. Learn how to leverage responsive web design, apps, APIs, and wallet payment types to optimize and personalize your customers’ shopping experiences. Attend this session for acquisition strategies, including SEO, paid search and social media. Learn best practice strategies — what works and what doesn't — when it comes to acquiring new customers across key global geographies.
Mike Grinberg, Digital River; Jenn Vlahavas, Media Math Marketing Strategies
10:30 a.m. - 11:10 a.m. Looking East: Breaking Down Barriers to Online Growth
With its large consumer population, rising demand for online commerce and untapped market potential, Asia has quickly become an attractive destination on the next commerce frontier. While this region offers obvious and significant opportunities for online growth, it also presents some significant barriers to entry. This session will explore key strategies for successfully entering this fast growing market – from setting up your business to overcoming major challenges.
Humphrey Chan, Digital River; Allen Qu, NetConcepts Global Expansion
10:30 a.m. - 11:10 a.m. Marketing Insights and Benchmarks
Are you looking for more guidance on how much to invest in customer acquisition? In this session, you will review marketing-based key performance indicators related to acquisition, conversion and retention themes. You will also gain unique views into return-on-spend analytics, campaign optimization and analytics on customer data.
Eric Lanser, Digital River Information Advantage
11:20 p.m. - 12:00 p.m.
Educational Breakout Sessions
11:20 a.m. - 12:00 p.m. Breaking Through Walled Gardens
How do publishers manage around well-known walled garden environments (Apple App Store, Steam, Origin, etc.) and still make money from their software titles? The exposure to millions of potential customers through walled gardens is irresistible, and the monetization opportunities are plentiful – if you know what they are and when and how to use them. Come to this session to learn the smartest ways to break down barriers, use a freemium model, and keep customers engaged and spending money for the long term. You will walk away from this session with a deeper understanding of monetization strategies.
Jeremy Coker & David Woolenberg, Digital River Commerce Trends
11:20 a.m. - 12:00 p.m. The Evolving World of Ecommerce Financing
Payment industry experts will discuss the increasing importance of consumer financing offers in ecommerce. Join us as we share consumer research findings and an actual use case that reveal the key elements a financing program needs to attract new customers, improve cart conversions, increase consumer spending and drive repeat purchases. Plus, learn how Digital River makes integrating financing into your ecommerce site simple and easy to maintain.
Eric Christensen, Digital River; Matt Nutting, NCL Payment Opportunities
11:20 a.m. - 12:00 p.m. Improve the Consumer Experience
Customers are more demanding than ever before about the quality of their online shopping experiences, and merchants who find innovative ways to rise to the occasion will drive conversions and win their loyalty. To compete, you must provide more than utilitarian access to product catalogs and images. You need to offer shoppers a compelling buying experience—with a tailored mix of products, rich content and relevant offers—that begins the moment shoppers enter your content site and extends through your ecommerce checkout and delivery. During this session, explore how end-to-end, branded shopping experiences create greater continuity and generate deeper shopper engagement. Learn about the value of private store shopping experiences, loyalty programs and offering exclusive products to key audiences.
John Baker, Mirum Marketing Strategies
11:20 a.m. - 12:00 p.m. Taking the Complexity out of Cross-Border Commerce
Technology improvements and new best practices are enabling faster, better and safer cross-border commerce. Learn how to increase your sales conversions by optimizing for checkout localization, fraud management, taxes, shipping and fulfillment, and customs duties around the world. This session will define what it truly means to deliver a localized customer experience.
Joydeep Haldar & Mike Penterman, Digital River Global Expansion
11:20 a.m. - 12:00 p.m. Site Optimization Insights
Have you taken a critical look at your online store lately? Do you know what you are doing well and what needs improvement on your site? During this session, you'll learn how to effectively evaluate your site performance and explore some of the latest technologies and strategies for optimization. Reach into our strategic toolbox of tricks - Channel Lead Management/"Where to Buy," online chat, video optimization, exit intent, bundle builder, and other tools - and find out how they can help you make a big impact on user experience and conversions.
Luke Frandrup, Digital River; Eric Engineer, Invodo Information Advantage
12:00 p.m. - 1:00 p.m.
Lunch and Conclusion of Conference

Globalocity Speakers Join our community of experts at Globalocity and get on the inside track with industry leaders who know what it takes to succeed online. View our current speaker line-up and check back as we continue to add more speakers on a regular basis.

Dave Dobson CEO, Digital River
Eric Cox Sr. Dir. - Global Strategy and Operations, Adobe
Alex Becker VP - Branded Manufacturing, Digital River
Allen Qu CN Founder and CEO, NetConcepts
Eric Christensen Assoc. VP - Product Management, Digital River
Jon Ebert Assoc. VP - Intl Governance and Emerging Markets, Digital River
Jacob Goudey Marketing and Web Analytics Specialist, Digital River
Dyann Bradbury Sr. Dir. - Corporate IT Compliance, Digital River
Michael Butler Dir. - Global Commerce, VMware
Ajit Sivadasan VP & GM - Global Ecommerce, Lenovo
Jonas Forsberg VP - Global Online Sales and Marketing, Jabra
Howard West Sr. Dir. - Global Strategies, Digital River
Joydeep Haldar Sr. VP - Professional Services & Strategic Alliances, Digital River
Suhil Srinivas Head of Global Payments, LinkedIn
Humphrey Chan VP and GM - APAC, Digital River
Pete Olson Sr. Dir. - Product Strategy, Digital River
Luke Frandrup Assoc. VP - Client Success, Digital River
Rita Khan Assoc. VP - Product Management, Digital River
Mitch Joel President, Mirum
Kevin Hagwell Principal Group Program Manager, Microsoft
Jason Nyhus VP - Marketing Strategy and Demand Generation, Digital River
Mike Welsch Information Security & Privacy Manager, Microsoft
Wade Pylka VP - Business Development, EBANX
Michael French Sr. Dir. - SmartChannel, Digital River
Brad LaRock VP - MarketForce, Digital River
Krystle Christensen Sr. Mgr. - Creative Services, Digital River
Jeremiah Andrick GM - Global Commerce, Logitech
Rob Hines Sr. VP - Global Sales and Field Marketing, Digital River
Martin Gill Principal Analyst for Ecommerce, Forrester Research
Mike Chuma Sr. Dir. - Product Management, Digital River
Eric Lanser Sr. Program Mgr., Digital River
Mike Penterman Sr. Dir. - Client Delivery, Digital River
John Caruthers Supervisory Special Agent, FBI
Jeremy Coker Assoc. VP - Account Management, Digital River
James Gagliardi VP - Solutions and Innovation, Digital River
Marco Vergani VP and GM - EMEA, Digital River
David Woolenberg SVP - Sales Commerce, Digital River
Ted Cahall EVP and COO, Digital River
Tony Crosbie Sr. Dir. - Global Delivery, Digital River
Jennifer Vlahavas VP of Account Strategy, Media Math
Mike Grinberg Sr. Mgr. - Acquisition Marketing, Digital River

Networking Opportunities Take advantage of a variety of events and opportunities to meet with colleagues, mingle with Digital River clients, partners and sponsors, and strategize with industry trendsetters from around the world. Join us in the MarketForce Lab, Network Lounge and at Petco Park to connect with fellow Globalocity attendees.

Social Events

During our social events is the perfect time to relax and unwind with great food and conversation. Globalocity will kick off with a welcome reception the first night, followed by an evening of baseball fun the second night when the San Diego Padres take on the Pittsburgh Pirates at Petco Park.
  • Get acquainted with the who’s who in global commerce, payments and marketing.
  • Mix and mingle with Digital River clients and partners who share similar business aspirations.

MarketForce Lab

Digital River is not only your ecommerce partner; we are your revenue partner, too, committed to helping you grow your online sales. During Globalocity, experts from MarketForce—our interactive digital agency—will be available in the Network Lounge to strategize with you on your global emarketing campaigns. Click here to preschedule an appointment.
  • Learn how to get results using some of the latest online marketing tools.
  • Get information on a network of affiliates and marketing partners that can help you expand your online channel in new directions.

Network Lounge

While you’re at the conference, plan to spend some time in our Network Lounge. It’s the perfect place to meet with colleagues, and explore Digital River and partner solutions. Stop by during the breakout sessions to ask questions of our experts, or to just relax and grab a cup of coffee.
  • Get advice on growing your online channel and fine tuning your marketing campaigns.
  • Demo Digital River’s commerce, payments and marketing solutions and learn more about how we can work together to grow your online business.

Sponsor Showcase

Get to know our preferred industry partners in the Network Lounge. Explore how their latest technologies and services can enhance your online experience.
  • Learn about specialized third-party products, solutions and strategic consulting services that can help you sharpen your competitive edge.
  • Take advantage of the latest innovations to create a best-in-class online store.

Now Accepting ICE Awards Nominations Digital River’s Internet Commerce Excellence – a.k.a. ICE Awards – savvy businesses that are putting global ecommerce best practices to work in creative new ways to drive revenues and create more efficiencies across their online businesses. If you have an ecommerce strategy or campaign that generated compelling results, you could be one of Digital River's next ICE Awards winners!

Deadline for entries is Monday, February 29, 2016.
Questions? Email globalocity@digitalriver.com

Celebrating Winners Across Three Award Categories

Best Global Launch

The Best Global Launch award honors clients that know how to capitalize on opportunities presented by growing global markets and consider all things ecommerce down to the local level. The winner of this category sets aggressive revenue goals, and designs online marketing campaigns that span multiple regions for maximum exposure.

Submit Nomination

Marketer of the Year

The Marketer of the Year award honors clients that are setting new standards of performance and boosting online revenue by creating unique emarketing strategies. The winner of this category uses a smart combination of tools -- including search engine advertising, third-party promotions, targeted email campaigns, affiliate marketing, paid search and site optimization.

Submit Nomination

Innovator of the Year

The Innovator of the Year award honors clients that have taken a unique approach to implementing ecommerce technologies and strategies. They are breaking down barriers and impressing their customers with integrated efforts that span multiple online and offline channels. They hone in on using creative ecommerce best practices and deliver with a bang!

Submit Nomination

The Location Experience a spirited blend of style and innovation at the Hilton San Diego Bayfront. The hotel is ideally located in the heart of downtown San Diego. A short walk takes guests to Petco Park, the Gaslamp District, Seaport Village and the Amtrak station.

Hotel Group Rate

We are pleased to offer a special group rate of $259 per night for all Globalocity attendees. This rate will apply April 18-22, 2016. Please reserve your room via Passkey or contact the hotel directly to make reservations and reference group code “RIVER” to secure your conference rate. The room block will close on March 28, 2016, midnight Central Daylight Time.

Transportation Details

Located three miles from the San Diego International Airport. Depart airport and follow Harbor Drive along the waterfront. The hotel will be on the right.

View transportation details

How to Get the Group Rate: Make your reservation online or call the reservation office at Toll Free: 1 800-774-1500 Local Phone: +1 619-564-3333

Hilton San Diego Bayfront

1 Park Blvd,
San Diego, CA 92101

Google Map of (32.705020, -117.157441)