April 20-22

Explore the latest trends in online commerce, payments and marketing at Digital River's Globalocity conference for industry experts.
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Discover

Choose from 25 education sessions to get the insights and strategies you need to accelerate your online sales around the world.
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Innovate

Get inspired by the keynotes and gain knowledge about cutting-edge technologies to transform and evolve your business.

Connect

Network with a community of industry experts – people who are in the business of growing online sales for some of the world's biggest brands.

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Download the Globalocity app today - everything you need to navigate the event in the palm of your hand. Access and customize your personal agenda, read about speakers and sponsors, see hotel maps and get event notifications.

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Why Attend Digital River’s Globalocity Conference? Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

Highlights for this three-day conference will include:

  • Amazing Speaker Roster – Hear from 60 speakers who drive innovation for some of the world’s leading brands – including experts from Adobe, Jabra, LinkedIn, Logitech, Microsoft, Samsung, VMware, and others
  • Rich Education Break Outs – Choose from more than 25 educational sessions
  • Digital Marketing Consultations – Sign up for a free session with our MarketForce digital agency
  • Platform Training at Digital River University – Bring your team and get hands-on training from ecommerce power users
  • Complimentary 1X1 Meetings with Forrester Research – Reserve a spot to gather expert industry insights from Forrester’s Martin Gill free of charge
  • Targeted Networking – Mingle with senior ecommerce executives; 94% of past attendees have decision-making responsibilities for their companies’ digital businesses and 76% have C-level, vice president or director titles
  • Meetings with Sponsors – Discover new ways to expand your online business.

 


 

Register for Globalocity Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

General Registration

Early Bird Rate
US $495 (available through 03/01)
Full Price
US $995

Education Sessions

Choose from 25 education sessions. Test your ideas, share best practices, and discuss the latest trends and technologies in commerce, payments and marketing. Gain strategies to create compelling global online buying experiences that build customer loyalty.

Commerce Trends

  • The New Rules of Email Marketing
  • New Trends in User Experience
  • Subscriptions and Renewals Optimization
  • Commerce of Things
  • Breaking Through Walled Gardens

Payment Opportunities

  • A Booming Market in Brazil
  • Manage Commerce Risk
  • Offer the Right Localized Payment Mix
  • Increase Conversions with Fraud Management
  • The Evolving World of Ecommerce Financing

Marketing Strategies

  • Insights on Digital Marketing Attribution
  • Conversion Optimization Strategies
  • Using Analytics to Predict Customer Needs
  • Global Customer Acquisition
  • Improve the Consumer Experience

Global Expansion

  • An Introduction to Global Expansion
  • Unravel the Challenges of Doing Business in Latin America
  • Explore Europe Country by Country: Creating an Expansion Plan
  • Looking East: Breaking Down Barriers to Online Growth
  • Taking the Complexity Out of Cross-Border Commerce

Information Advantage

  • Powerful Performance Metrics to Maximize Shopper Experience
  • Direct to Consumer: Strategies to Reduce Channel Conflict
  • Reseller Partner Channel Insights
  • Marketing Insights and Benchmarks
  • Site Optimization Insights

Digital River University Registration

Full Price
US $495

Training Sessions

Attend training to learn everything you need to know about Digital River’s enterprise commerce platform. Discover features designed to improve customer experience and streamline your operations. Training will take place all day on Wednesday, April 20.

Global Commerce Training

  • Platform and Command Console Overview
  • Product Information Management
  • Offers and Promotions Management
  • Storefront Web Content Management
  • Integration of Digital River APIs
  • Q&A with Specialists

Globalocity Schedule Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

Wednesday 20th
Thursday 21st
Friday 22nd
9:00 a.m. - 12:00 p.m.
Digital River University
9:00 a.m. - 9:45 a.m. Global Commerce: Platform and Command Console Overview
New to Digital River’s Global Commerce platform? Discover the structure and core components of the platform, and learn to successfully create and manage a best-in-class storefront for your shoppers. The course will also review the backend capabilities of Global Commerce, and show you how to incorporate features to create a successful ecommerce experience. Topics: Global Commerce architecture and the structure of its core data components, Command Console homepage overview, communication section, store management tools
Laura Mays & Josh Ullom, Digital River Digital River University Morning Session
9:45 a.m. - 10:30 p.m. Global Commerce: Product Information Management
Shoppers expect flexible, easy-to-use ecommerce sites. This session provides an overview of the tools you need to gain complete control over products, catalogs, content and pricing on Digital River’s Global Commerce platform. Topics: Product setup, management
Laura Mays & Josh Ullom, Digital River Digital River University Morning Session
10:30 a.m. - 12:00 p.m. Global Commerce: Offers and Promotions Management
Merchandising programs convert browsers into buyers and create stronger connections with shoppers, ultimately increasing your company’s value proposition and marketplace. Attend this session to learn about the Global Commerce tools you can use to engage your customers in dynamic, personalized online shopping experiences. Topics: Offer setup and programs, email, site optimization A/B testing, custom bundles, site configuration settings, in-site search, marketing reporting dashboard
Laura Mays & Josh Ullom, Digital River Digital River University Morning Session
12:00 p.m. - 1:00 p.m.
Lunch
1:00 p.m. - 5:00 p.m.
Digital River University
1:00 p.m. - 2:30 p.m. Global Commerce: Storefront Web Content Management
In this session, you’ll learn how to create a dynamic look and feel for your storefront with Global Commerce tools that customize pages, promotional items, themes and links. Topics: Store builder, storefront text editing, device detection and response, widgets, SEO, localization, geolocation
Laura Mays & Josh Ullom, Digital River Digital River University Afternoon Session
2:30 p.m. - 4:00 p.m. Integration of Digital River APIs
This course will provide an overview of Digital River APIs, including: the concept of Application Programming Interface (API), an overview of the Digital River Developer Portal, and the roles of both shopper APIs and classic APIs in Digital River’s environment. Topics: Store front, user management, fulfillment and order lifecycle APIs
Josh Ullom & Dan Charbonneau, Digital River Digital River University Afternoon Session
4:00 p.m. - 5:00 p.m. Q&A with Specialists
Spend quality time with our Global Commerce experts. This Q&A session provides the opportunity to meet with specialists and receive hands-on training on the Global Commerce platform.
Laura Mays, Josh Ullom & Dan Charbonneau, Digital River Digital River University Afternoon Session
6:00 p.m. - 9:00 p.m.
Welcome Reception for All Conference Attendees
6:00 a.m. - 7:00 a.m.
Morning Fitness Program
7:00 a.m. - 8:00 a.m.
Breakfast
8:00 a.m. - 10:25 a.m.
General Session
8:00 a.m. - 8:15 a.m. Conference Welcome
David Dobson, CEO, Digital River General Session
8:15 a.m. - 9:00 a.m. Opening Keynote
How can businesses reinvent digital commerce to thrive in an age of constant disruption? In his keynote presentation at Globalocity 2016, Digital River CEO David Dobson will share strategies today's online merchants can use to ride the wave of transformation. Informed by his 30 years' experience managing change at the intersection of business and technology, Dobson will focus on areas of strategic opportunity for the community of commerce: transcending "channel conflict," building lasting customer relationships, flourishing in new global markets, and reinventing what it means to buy and sell online.
David Dobson, CEO, Digital River General Session
9:00 a.m. - 10:25 a.m. Revitalize at the Digital Spring: Executive Talks that Inspire
Join top commerce executives for a series of short, “TED Talk” style presentations where they reveal their insights into the current state of online commerce and how their businesses are innovating to stay ahead of the curve. Find out how they’re challenging conventional wisdom, reinventing familiar tactics—and boldly leading the world’s leading brands in exciting new directions.
Eric Cox, Adobe; Kevin Hagwell, Microsoft; Ajit Sivadasan, Lenovo General Session
10:25 a.m. - 10:45 a.m.
Break
10:25 a.m. - 1:30 p.m.
Network Lounge
10:45 a.m. - 11:25 a.m.
Educational Breakout Sessions
10:45 a.m. - 11:25 a.m. Driving The Direct-to-Consumer Commerce Story
Email plays a vital role in driving ecommerce growth and the bottom line. It's the foundation of a successful customer communications strategy and creates a channel for brands to amplify their direct-to-consumer story. In this session, we'll explore data insights and customer examples that reveal the five most important trends for building a strong and effective email program. We also will share actionable insights to improve email deliverability and demystify the art and science behind ensuring your emails get to the inbox.
Scott Heimes, SendGrid; Brad LaRock, Digital River Commerce Trends
10:45 a.m. - 11:25 a.m. A Booming Market in Brazil
Brazil has quickly become the largest ecommerce and mobile market in Latin America and the fourth largest payment card market in the world, with the highest card penetration of any country in Latin America. Analysts forecast that this country will reach $25.6 billion in online sales by 2017, presenting companies with a significant opportunity to attract a new set of shoppers and grow online revenue. As enticing as the ecommerce opportunity is in Brazil, there are some significant barriers to entry. This session will explore how to enable online business in this important market.
Jon Ebert, Digital River; Alphonse Voigt, Ebanx Payment Opportunities
10:45 a.m. - 11:25 a.m. Insights on Digital Marketing Attribution
In today’s data-driven economy, algorithmic attribution is fast becoming a must-have for brands with large and varied marketing budgets. During this session, we'll remove the mystery of various attribution methodologies, and explore how to leverage this data to optimize your media spend across online and offline marketing channels.
Eric Lanser, Digital River; Harsha Gunnam, Kaspersky Marketing Strategies
10:45 a.m. - 11:25 a.m. An Introduction to Global Expansion
Taking an online business into new geographies is a significant investment. In this session, explore the strategies unique to each part of a “Crawl, Walk, Run” phased approach for going global. We’ll look at the benefits and risks of each phase from a commerce, payments and marketing perspective, as well as provide an introduction to supply chain and fulfillment management.
Howard West, Digital River; Jonas Forsberg, Jabra Global Expansion
10:45 a.m. - 11:25 a.m. Powerful Performance Metrics to Maximize Shopper Experience
Real User Monitoring (RUM) data connects all business functions to provide a unified view across user experiences with valuable insights into the quality of customer engagements. Take a critical look at the data behind your branded site and ecommerce experience. Does the data say that they align in the form of a unified experience and cohesive end-to-end customer journey? How fast is your site loading and do certain pages load faster than others? Are there coding errors? What are the differences in shopper activity from country to country and city to city? This session will reflect on these questions and offer a deep understanding of the shopper’s point of view as well as common bottle necks to a great user experience.
Tom Behnke & Sanjib Basak, Digital River Information Advantage
11:35 a.m. - 12:15 p.m.
Educational Breakout Sessions
11:35 a.m. - 12:15 p.m. New Trends in User Experience
Don’t let your organizational structure and operational model get in the way of delivering a great experience. Create synergy between your customer experience (CX) and user experience (UX) strategies, while supporting your brand and your ecommerce goals. Attend this session for an interactive discussion guided by real-world ecommerce examples to understand the tools needed to drive productive conversations for your business.
Rita Khan, Digital River; Errol Denger, Adobe Commerce Trends
11:35 a.m. - 12:15 p.m. Manage Commerce Risk
Running a global online business while delivering an acceptable total cost of ownership is a challenging and complex undertaking. To sell your products in countries around the world, you need to deal with a host of global compliance challenges from regional tax collection and remittance requirements to fraud prevention and order fulfillment. The success of your business relies on a solid foundation of ecommerce applications, processes and technologies – collectively a commerce business infrastructure – to securely and successfully process order information, transact payments and deliver products to your customers. Attend this session to learn about current trends and strategies for managing, mitigating and minimizing your global commerce risk.
Dyann Bradbury, Digital River; Mike Welsch, Microsoft Payment Opportunities
11:35 a.m. - 12:15 p.m. Conversion Optimization Strategies
Onsite conversion optimization is a frequently overlooked and under-funded initiative. In this analytics-focused session, join Digital River’s MarketForce Site Optimization team to explore a variety of marketing strategies: multivariate testing, dynamic personalization, online chat, customer service, and other user experience and exit intent tactics. You’ll walk away with the insights you need to justify a change in your on-site optimization funding.
Brad LaRock, Digital River; Michael Butler, VMware Marketing Strategies
11:35 a.m. - 12:15 p.m. Unravel the Challenges of Doing Business in Latin America
Latin America is a critical region for expanding global business models, as it continues to be one of the fastest growing online regions in the world. During this session, you will explore the importance of strategic partnerships, like Ebanx, to ease market entry. You'll also learn how to navigate consumer purchasing behaviors and restrictive policies to cash in on the growth opportunities in this region.
Howard West & Jon Ebert, Digital River Global Expansion
11:35 a.m. - 12:15 p.m. Direct to Consumer: Strategies to Reduce Channel Conflict
An increasing number of brands are moving online to sell direct to customers, ultimately to provide a more optimal, controlled brand experience – an experience that provides more product selections, competitive pricing, better services and greater convenience. If done right, going direct will drive incremental sales without creating conflict with your channel partners. This session will review strategic choices and best practices for selling direct and managing your channel.
Alex Becker, Digital River Information Advantage
12:15 p.m. - 1:30 p.m.
Lunch
1:30 p.m. - 2:45 p.m.
General Session
1:30 p.m. - 1:35 p.m. Afternoon Open
General Session 2
1:35 p.m. - 2:15 p.m. Algorhythm – The Future of Brands

We live in a culture of change. Most brands are overwhelmed by the massive shifts they have to make to their business models. Disruption is everywhere. Digital transformation is imperative. We live in the Uber-ization of everything.

There are several new (and dramatic) realities that will force businesses to rethink many of their commonly held beliefs about what works in business today, and what the future may look like. Interestingly, this is less about the evolution of technology and much more about how consumers have become that much more efficient in this very different landscape.

Bring an open mind, because the world continues to change and challenge brands like never before. The new leadership is being a digital leader. Algorhythm is your compass.

Mitch Joel, President of Mirum and Author of CTRL ALT Delete General Session 2
2:15 p.m. - 2:45 p.m. Award Presentation
General Session 2
2:45 p.m. - 3:55 p.m.
Network Lounge
2:55 p.m. - 3:35 p.m.
Educational Breakout Sessions
2:55 p.m. - 3:35 p.m. Subscriptions and Renewals Optimization
Subscriptions continue to grow in popularity, cultivating customer loyalty and offering greater opportunity for a regular and predictable revenue stream through order renewals. However, in the world of data breaches, managing a subscription business has become more challenging than ever. Attend this session to learn current best practices for effectively managing your global subscription and renewal business.
Mike Chuma, Digital River; Suhil Srinivas, LinkedIn Commerce Trends
2:55 p.m. - 3:35 p.m. Offer the Right Localized Payment Mix
A successful digital commerce transaction is dependent on many factors—but in the end, it all comes down to whether the customer is able to pay. Even with top-notch store design and flawless functionality, shoppers will abandon their carts when they can't pay using their preferred payment method. Grounded in key insights and analytics, this session will explore how the right global payments strategy and localized payment mix can be a key revenue driver for your business.
Eric Christensen & Jon Ebert, Digital River; Jim Lofgren, Klarna Payment Opportunities
2:55 p.m. - 3:35 p.m. Using Analytics to Predict Customer Needs
In marketing, few things are more valuable than knowing what customers want and being able to tailor your marketing efforts to their needs. Learn how Digital River’s MarketForce team uses statistical modelling to predict what a shopper will purchase by using customer data and analytics. We’ll show you how we’re augmenting behavioral data with demographic overlays to provide a more detailed view of customers’ needs, as well as unlocking personalized marketing opportunity.
Jacob Goudey, Digital River Marketing Strategies
2:55 p.m. - 3:35 p.m. Explore Europe Country by Country: Creating an Expansion Plan
“Any card, any country, any terminal” was the premise of the Single Euro Payments Area (SEPA) initiative that began in 2002. The goal of SEPA was to establish a single market for electronic payments in Europe. With the help of SEPA over the past decade, the online shopping market in Europe has grown substantially and offers some of the most exciting opportunities for expansion. This session will explore on a country-by-country basis the market potential and key strategies for success in EMEA.
Marco Vergani, Digital River Global Expansion
2:55 p.m. - 3:35 p.m. Reseller Partner Channel Insights
Find out how companies are extending their online commerce programs and growing revenue through their resellers. During this session, we will explore how companies view the value proposition of their reseller channel, and how future business models and investments play into their expansion plans. Learn how to create a successful and profitable commerce partner channel by incentivizing, measuring and engaging with your resellers.
Michael French, Digital River; Andy Walker, Channel IQ; Dan Abushanab, Esri Information Advantage
3:35 p.m. - 3:55 p.m.
Break
3:55 p.m. - 5:05 p.m.
General Session
3:55 p.m. - 4:00 p.m. Evening Open
General Session 3
4:00 p.m. - 4:40 p.m. Customer Panel: Winning the Consumer Custody Battle: A Client Panel
Internet giants (like Amazon) are muscling their way between brands and consumers, retailers and customers. Join a panel of commerce executives and get first-hand advice on best practices for building direct-to-consumer programs that strengthen your customer relationships, improve channel management, and increase your margins and profits.
Martin Gill, Forrester (moderator); Jeremiah Andrick, Logitech; Jonas Forsberg, Jabra; John Bigay, iZotope General Session 3
4:40 p.m. - 5:05 p.m. Award Presentation
General Session 3
5:30 p.m. - 10:00 p.m.
Networking Event
6:00 a.m. - 7:00 a.m.
Morning Fitness Program
7:00 a.m. - 8:00 a.m.
Breakfast
8:00 a.m. - 10:10 a.m.
General Session
8:00 a.m. - 8:10 a.m. Day Two Welcome and Opening
General Session 4
8:10 a.m. - 8:55 a.m. The Future of Ecommerce
What's in store for the future of digital commerce? Will it be shaped by an evolution or revolution? As past innovators have shown us, the future’s genius might be in rewriting the rules rather than inventing a brand-new platform or product. This session will cover how the age of the customer and the rise of digital technologies require firms to rethink their business strategies to compete in a digital world. Explore how you can move beyond traditional online shopping processes and destinations, and think about new innovative ways for you to manage your channels and for your customers to buy and experience your products.
Martin Gill, Forrester General Session 4
8:55 a.m. - 9:15 a.m. Award Presentation
General Session 4
9:15 a.m. - 10:10 a.m. Customer Panel: Monetization Strategies and New Business Models
A growing number of online merchants are experimenting with a variety of business models to drive sales and profits. From downloading, live streaming, in-app and in-transaction product purchasing, to freemiums, subscriptions and pay-as-you-go models, discover new strategies for monetizing and evolving your product offerings in the era of the Internet of Things.
David Woolenberg, Digital River (moderator); Josef Hos, Avast; Liz Lynch, Autodesk; Andrea Boetti, Fortuma General Session 4
10:10 a.m. - 10:30 a.m.
Break
10:10 a.m. - 12:00 p.m.
Network Lounge
10:30 a.m. - 11:10 a.m.
Educational Breakout Sessions
10:30 a.m. - 11:10 a.m. Commerce of Things
Creating a tailored, adaptive and sometimes predictive digital customer experience is the hallmark of a “Commerce of Things” buying experience. As consumers’ lives become more mobile by the second, they are demanding access to even more at their fingertips. Consumers value efficiency and want their favorite brands and retailers to know them and make suggestions to inspire purchases. Attend this session to gain a deeper understanding of contextual commerce and learn how to adapt your business model to a marketplace evolving around the Commerce of Things.
Jason Nyhus, Digital River; Jeremiah Andrick, Logitech Commerce Trends
10:30 a.m. - 11:10 a.m. Increase Conversions with Fraud Management
While a variety of fraud management methods have proven successful, we continue to find new ways to protect online transactions across the globe. Leveraging local expertise and configuring sophisticated risk management tools is imperative to protecting not only your customers and payment transactions, but also your brand reputation. This session will explore solutions for mitigating fraud and driving greater sales conversions for your online business.
Dyann Bradbury, Digital River; John Caruthers, FBI Payment Opportunities
10:30 a.m. - 11:10 a.m. Global Customer Acquisition
Today's consumers expect you to know them, understand them, and deliver what they want, where, when and how they want it. Discover new and exciting ways to market and sell to the always connected consumer. Learn how to leverage responsive web design, apps, APIs, and wallet payment types to optimize and personalize your customers’ shopping experiences. Attend this session for acquisition strategies, including SEO, paid search and social media. Learn best practice strategies — what works and what doesn't — when it comes to acquiring new customers across key global geographies.
Mike Grinberg & David Smith, Digital River; Heather Blank, Media Math Marketing Strategies
10:30 a.m. - 11:10 a.m. Looking East: Breaking Down Barriers to Online Growth
With its large consumer population, rising demand for online commerce and untapped market potential, Asia has quickly become an attractive destination on the next commerce frontier. While this region offers obvious and significant opportunities for online growth, it also presents some significant barriers to entry. This session will explore key strategies for successfully entering this fast growing market – from setting up your business to overcoming major challenges.
Humphrey Chan, Digital River; Allen Qu, NetConcepts Global Expansion
10:30 a.m. - 11:10 a.m. Marketing Insights and Benchmarks Panel
Are you looking for more guidance on how much to invest in customer acquisition? In this panel session, you will review marketing-based key performance indicators related to acquisition, conversion and retention themes. You will also gain unique views into return-on-spend analytics, campaign optimization and analytics on customer data. Please be sure to bring your questions for our panelists.
Eric Lanser, Digital River; Lester Grinnings, Nuance; Lorrie Mizuko, HTC; Manuel Monge, VMware; Palle Riismoller, Jabra Information Advantage
11:20 a.m. - 12:00 p.m.
Educational Breakout Sessions
11:20 a.m. - 12:00 p.m. Breaking Through Walled Gardens
How do publishers manage around well-known walled garden environments (Apple App Store, Steam, Origin, etc.) and still make money from their software titles? The exposure to millions of potential customers through walled gardens is irresistible, and the monetization opportunities are plentiful – if you know what they are and when and how to use them. Come to this session to learn the smartest ways to break down barriers, use a freemium model, and keep customers engaged and spending money for the long term. You will walk away from this session with a deeper understanding of monetization strategies.
Jeremy Coker & David Woolenberg, Digital River; Ed McGuiggan, Nuance Commerce Trends
11:20 a.m. - 12:00 p.m. The Evolving World of Ecommerce Financing
Payment industry experts will discuss the increasing importance of consumer financing offers in ecommerce. Join us as we share consumer research findings and an actual use case that reveal the key elements a financing program needs to attract new customers, improve cart conversions, increase consumer spending and drive repeat purchases. Plus, learn how Digital River makes integrating financing into your ecommerce site simple and easy to maintain.
Eric Christensen & Rita Khan, Digital River; Matt Nutting, Vyze; Paul Hamilton, TD Bank Payment Opportunities
11:20 a.m. - 12:00 p.m. Improve the Consumer Experience
Customers are more demanding than ever before about the quality of their online shopping experiences, and merchants who find innovative ways to rise to the occasion will drive conversions and win their loyalty. To compete, you must provide more than utilitarian access to product catalogs and images. You need to offer shoppers a compelling buying experience—with a tailored mix of products, rich content and relevant offers—that begins the moment shoppers enter your content site and extends through your ecommerce checkout and delivery. During this session, explore how end-to-end, branded shopping experiences create greater continuity and generate deeper shopper engagement. Learn about the value of private store shopping experiences, loyalty programs and offering exclusive products to key audiences.
John Baker, Mirum; Krystle Christensen, Digital River Marketing Strategies
11:20 a.m. - 12:00 p.m. Taking the Complexity out of Cross-Border Commerce Panel
Technology improvements and new best practices are enabling faster, better and safer cross-border commerce. During this panel session, you will learn how to increase your sales conversions by optimizing for checkout localization, fraud management, taxes, shipping and fulfillment, and customs duties around the world. This session will define what it truly means to deliver a localized customer experience. Please be sure to bring your questions for our panelists.
Howard West & Mike Penterman, Digital River; Jeff Davidson, Ingram; Eugene Laney Jr., DHL Global Expansion
11:20 a.m. - 12:00 p.m. Site Optimization Insights
Have you taken a critical look at your online store lately? Do you know what you are doing well and what needs improvement on your site? During this session, you'll learn how to effectively evaluate your site performance and explore some of the latest technologies and strategies for optimization. Reach into our strategic toolbox of tricks - Channel Lead Management/"Where to Buy," online chat, video optimization, exit intent, bundle builder, and other tools - and find out how they can help you make a big impact on user experience and conversions.
Joydeep Haldar & Emily Burton, Digital River; Eric Engineer, Invodo Information Advantage
12:00 p.m. - 1:00 p.m.
Lunch and Conclusion of Conference

Globalocity Speakers Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

David Dobson CEO, Digital River
Eric Cox Sr. Dir. - Global Strategy and Operations, Adobe
Alex Becker VP - Branded Manufacturing, Digital River
Allen Qu CN Founder and CEO, NetConcepts
Eric Christensen Assoc. VP - Product Management, Digital River
Jon Ebert Assoc. VP - Intl Governance and Emerging Markets, Digital River
Jacob Goudey Marketing and Web Analytics Specialist, Digital River
Dyann Bradbury Sr. Dir. - Corporate IT Compliance, Digital River
Michael Butler Dir. - Global Commerce, VMware
Ajit Sivadasan VP & GM - Global Ecommerce, Lenovo
Jonas Forsberg VP - Global Online Sales and Marketing, Jabra
Howard West Sr. Dir. - Global Strategies, Digital River
Joydeep Haldar Sr. VP - Professional Services & Strategic Alliances, Digital River
Suhil Srinivas Head of Global Payments, LinkedIn
Humphrey Chan VP and GM - APAC, Digital River
Pete Olson Sr. Dir. - Product Strategy, Digital River
David Smith Senior Acquisition Manager, Digital River
Rita Khan Assoc. VP - Product Management, Digital River
Mitch Joel President, Mirum and Author, CTRL ALT Delete
Kevin Hagwell Principal Group Program Manager, Microsoft
John Baker CMO, Mirum
Mike Welsch Information Security & Privacy Manager, Microsoft
Mike Chuma Sr. Dir. - Product Management, Digital River
Michael French Sr. Dir. - SmartChannel, Digital River
Brad LaRock VP - MarketForce, Digital River
Krystle Christensen Sr. Mgr. - Creative Services, Digital River
Jeremiah Andrick GM - Global Commerce, Logitech
Rob Hines Sr. VP - Global Sales and Field Marketing, Digital River
Martin Gill Research Dir. - Digital Strategy and Experience, Forrester Research
Alphonse Voigt Co-Founder and CEO, EBANX
Eric Lanser Sr. Program Mgr., Digital River
Eric Engineer COO Invodo
John Caruthers Supervisory Special Agent, FBI
Jeremy Coker Assoc. VP - Account Management, Digital River
James Gagliardi VP - Solutions and Innovation, Digital River
Marco Vergani VP and GM - EMEA, Digital River
David Woolenberg SVP - Sales Commerce, Digital River
Ted Cahall EVP and COO, Digital River
Jennifer Vlahavas VP of Account Strategy, Media Math
Mike Grinberg Sr. Mgr. - Acquisition Marketing, Digital River
Eugene Laney Head of International Trade Affairs, DHL Express
Dan Abushanab CIO, Esri
Scott Heimes CMO, SendGrid
Jim Lofgren VP of Global Sales, Klarna
Ed McGuiggan VP of Global Ecommerce, Nuance
John Bigay CMO, iZotope
Liz Lynch Director of Global Digital Commerce, Autodesk
Jason Nyhus VP - Marketing Strategy and Demand Generation, Digital River
Matthew Nutting VP - Business Development, Vyze
Lester Grinnings Ecommerce Programs Manager - Americas, Nuance
Lorrie Mizuko Senior Ecommerce Manager, HTC
Sanjib Basak Director of Data Science, Digital River
Andy Walker CEO, Channel IQ
Manuel Monge Senior Manager of Ecommerce Sales, VMware
Harsha Gunnam Head of Global Digital Analytics, Kaspersky
Andrea Boetti Vice President of Global Business Development and Sales, Fortumo
Tom Behnke Senior Technical Development Manager, Digital River
Josef Hos Vice President of Worldwide Sales, Avast
Mike Penterman Sr. Dir. - Client Delivery, Digital River
Emily Burton Sr. Project Manager, Digital River
Heather Blank Sr. VP - Helix Solutions, MediaMath
Palle Riismøller Global Ecommerce Director, Jabra
Jeff Davidson VP - Commerce & Fulfillment Solutions, Ingram Micro

Networking Opportunities Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

Social Events

During our social events is the perfect time to relax and unwind with great food and conversation. Globalocity will kick off with a welcome reception the first night, followed by an evening of baseball fun the second night when the San Diego Padres take on the Pittsburgh Pirates at Petco Park.
  • Get acquainted with the who’s who in global commerce, payments and marketing.
  • Mix and mingle with Digital River clients and partners who share similar business aspirations.

MarketForce Lab

Digital River is not only your ecommerce partner; we are your revenue partner, too, committed to helping you grow your online sales. During Globalocity, experts from MarketForce—our interactive digital agency—will be available in the Network Lounge to strategize with you on your global emarketing campaigns. Click here to preschedule an appointment.
  • Learn how to get results using some of the latest online marketing tools.
  • Get information on a network of affiliates and marketing partners that can help you expand your online channel in new directions.

Network Lounge

While you’re at the conference, plan to spend some time in our Network Lounge. It’s the perfect place to meet with colleagues, and explore Digital River and partner solutions. Stop by during the breakout sessions to ask questions of our experts, or to just relax and grab a cup of coffee.
  • Get advice on growing your online channel and fine tuning your marketing campaigns.
  • Demo Digital River’s commerce, payments and marketing solutions and learn more about how we can work together to grow your online business.

Sponsor Showcase

Get to know our preferred industry partners in the Network Lounge. Explore how their latest technologies and services can enhance your online experience.
  • Learn about specialized third-party products, solutions and strategic consulting services that can help you sharpen your competitive edge.
  • Take advantage of the latest innovations to create a best-in-class online store.

Celebrate the ICE Awards Winners Digital River’s Internet Commerce Excellence – a.k.a. ICE Awards – recognize savvy businesses that are putting global ecommerce best practices to work in creative new ways to drive revenues and create greater efficiency across their online businesses. We received a record number of submissions this year. Be sure to attend general session to help us celebrate this year's six ICE Awards winners!

Celebrating Winners Across Three Award Categories

Best Global Launch

The Best Global Launch award honors clients that know how to capitalize on opportunities presented by growing global markets and consider all things ecommerce down to the local level. The winner of this category sets aggressive revenue goals, and designs online marketing campaigns that span multiple regions for maximum exposure.

Marketer of the Year

The Marketer of the Year award honors clients that are setting new standards of performance and boosting online revenue by creating unique emarketing strategies. The winner of this category uses a smart combination of tools -- including search engine advertising, third-party promotions, targeted email campaigns, affiliate marketing, paid search and site optimization.

Innovator of the Year

The Innovator of the Year award honors clients that have taken a unique approach to implementing ecommerce technologies and strategies. They are breaking down barriers and impressing their customers with integrated efforts that span multiple online and offline channels. They hone in on using creative ecommerce best practices and deliver with a bang!

2016 Sponsors

The Location Never before has the landscape of digital commerce, payments and marketing been more competitive and complex. Globalocity is a destination where you can meet with our community of experts, talk about ecommerce industry trends, and learn about best practices and innovations for fast tracking your online business on a global scale.

Hotel Group Rate

We are pleased to offer a special group rate of $259 per night for all Globalocity attendees. This rate will apply April 18-22, 2016. Please reserve your room via Passkey or contact the hotel directly to make reservations and reference group code “RIVER” to secure your conference rate. The room block will close on March 28, 2016, midnight Central Daylight Time.

Transportation Details

Located three miles from the San Diego International Airport. Depart airport and follow Harbor Drive along the waterfront. The hotel will be on the right.

View transportation details

How to Get the Group Rate: Make your reservation online or call the reservation office at Toll Free: 1 800-774-1500 Local Phone: +1 619-564-3333

Hilton San Diego Bayfront

1 Park Blvd,
San Diego, CA 92101

Google Map of (32.705020, -117.157441)